The Eight Stages of Understanding.
Problem-solving is a broad category of intellectual activities.
It requires knowledge of multiple sorts as outlined below. It is part of the
pyramid of understanding, but a seriously important part. However, most of us
can have successful careers having only problem-solving skills. Higher-order
understanding is more significant in the world of theories and ideas, the
meaning of solutions, and how they fit into the intellectual scheme. The list
below is reminiscent of Bloom’s Taxonomy, but refined for our purposes. One of
our tools for problem-solving, used by all, is at the very base. One can’t know
everything, and we’re never protected from it. Thus ignorance, and how we deal
with it, is in everyone’s world.
·
Ignorance: lacking knowledge or awareness.
·
Awareness: awareness that there is
something unknown or not understood.
·
Knowledge: acquisition of factual
information and concepts related to the subject.
·
Comprehension: understanding the
meaning and significance of the acquired knowledge. Reading and study fit
here.
·
Application: ability to use
knowledge and understanding in practical or real-world situations. Problem-solving
starts here and includes the following stages.
·
Analysis: ability to break down
complex ideas or information into their component parts.
·
Synthesis: ability to integrate
various pieces of information, ideas, or concepts to create a new understanding
or perspective.
·
Evaluation: involves critically
assessing information, ideas, or arguments.
While stated in a list, the bottom half is not necessarily
linear structurally. The points are developed in bits and pieces. For example,
after problem-solving one may move directly to an evaluation of the solution in
light of the knowledge of the subject. As we will see, problem-solving is more
than just finding a solution. It is a continuing test of that knowledge as to
validity and reliability.
Before continuing, let’s consider ignorance. We all have it
- about many things. What to do about
solving a problem? For example, you come to a “T” on the road and don’t know
which way to turn. Flipping a coin is a typical answer. You have a worker at
the office who’s preoccupied with something and you know not what. You discuss
matters with the worker but learn little. What to do? Sometimes, simple patience may be the key. Call
this judgment from ignorance, or a hunch, or something. But you never know.
Human problems can be horrible. We can solve them sometimes but never know why.
On the other hand, by the time our children are raised, we can reflect on our experience and integrate how its various components give a new and better understanding of parenting. That is, synthesis arrives. Here, the familiar maxim applies. “Parenting is the worst teacher. It gives the exam first, and then the lesson.”
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